Product Warranty
Refund Policy
If customers’ packages have not been shipped yet, you may send a request to our customer service team by email at support@ironck.com to get full refund. If your package has already been on the way or it has been received by your side, Please check our return policy
DOA and Wrong Item Claims
Please contact our customer service team by email at support@ironck.com with a description of the problem along with your order number. "Defective on Arrival" (DOA) and "Wrong Item" claims must be reported to us within 72 hours from the delivery time.
If customers’ packages have not been shipped yet, you may send a request to our customer service team by email at support@ironck.com to get full refund. If your package has already been on the way or it has been received by your side, Please check our return policy
DOA and Wrong Item Claims
Please contact our customer service team by email at support@ironck.com with a description of the problem along with your order number. "Defective on Arrival" (DOA) and "Wrong Item" claims must be reported to us within 72 hours from the delivery time.